Privacy Policy

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At Intelligence Surveillance Academy, your privacy is of utmost importance to us. This Privacy Notice outlines why privacy matters to us, what information we collect, how we use it, and the rights you have regarding your personal data. This notice applies to all our services, including our website, software, purchases, subscriptions, and any other interactions with our company. We encourage you to carefully read this policy and reach out to us with any questions or concerns you may have about our privacy practices.

Who We Are

Data Controller: Intelligence Surveillance Academy 88 Church Road, Stockton-On-Tees, TS18 1TW , +40757047733 , office@isasurveillancetraining.co.uk

What Information Do We Collect

We collect various types of personal information, including:

  • • Contact Information: Such as names, addresses, email addresses, and phone numbers.
  • • Identification Information: Government-issued ID, passport, or other identification documents.
  • • Training and Certification Information: Data related to training courses, certifications, and professional qualifications.
  • • Payment Information: Credit card details, billing information, and payment history.
  • • Usage Information: Details about how you use our services, including website usage, communication history, and interactions with our platform.
  • • Technical Information: IP addresses, browser types, device types, and other technical data.

We collect data through various methods, including when you register, make purchases, use our services, complete contact forms, or subscribe to newsletters. In some cases, we may collect data from third parties, and we will specify the categories of data and their sources. We may also process sensitive personal data or financial information, ensuring its secure handling.How Do We Use Personal Information

We process personal data for a range of purposes, including:

  • • Personalizing content and improving user experiences.
  • • Setting up and administering accounts.
  • • Delivering marketing and event communications.
  • • Conducting polls and surveys.
  • • Performing internal research and development.
  • • Providing goods and services.
  • • Fulfilling legal obligations, such as fraud prevention.
  • • Meeting internal audit requirements.

Please note that this list is not exhaustive, and we only process data for lawful purposes.Legal Basis for Processing

We process your personal data based on various legal grounds, including consent, contract performance, legitimate interests, and legal obligations. We will specify the legal basis for each processing activity and provide information on how to withdraw consent if applicable.

When Do We Share Personal Data

We treat personal data confidentially and disclose it only when necessary for the provision of services or business operations. We will explain how we share data, the safeguards in place, and the parties with whom we may share data and why.

Where Do We Store and Process Personal Data

We will inform you if we intend to store and process data outside your home country and outline the measures, we have in place to protect your data and ensure compliance with local laws. How Do We Secure Personal Data We implement a range of measures to protect personal data, including safeguards against accidental loss, unauthorized access, and data breaches. We continuously assess and improve our data security measures.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes stated in this notice. We have data retention schedules in place, and we securely dispose of data when no longer needed.

Your Rights in Relation to Personal Data

You have rights regarding your personal data, including access, correction, deletion, withdrawal of consent, data portability, restriction of processing, objection, and the ability to lodge complaints. We explain how to exercise these rights, any relevant exemptions, and our identity verification procedures.

Use of Automated Decision-Making and Profiling

We will disclose if we use profiling or automated decision-making processes, explaining their existence, logic, significance, and consequences.

How to Contact Us

If you have questions, concerns, or wish to file a complaint about our privacy practices or your personal data, please contact us through the following means:

  • • Online: https://geruinvestigation.co.uk/contact
  • • Email: office@isasurveillancetraining.co.uk
  • • Postal Mail: 88 Church Road, Stockton-On-Tees, TS18 1TW

Use of Cookies and Other Technologies

We use cookies and similar technologies for various purposes, such as improving user experiences and analyzing usage data. You can control and manage these technologies; further information is available https://geruinvestigation.co.uk/cookie-policy

Linking to Other Websites / Third-Party Content

Our website may link to external sites and resources. We do not necessarily endorse these sites, and we do not take responsibility for their content or information. Please review the privacy policies of these external sites when visiting them.